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New Orleans Sewerage and Water Board (Water & Sewerage)
Sewerage and Water Board
625 St. Joseph St , Room 140
New Orleans, LA 70165
Phone: (504) 52-WATER
Fax: (504) 585-2455
Web / email: http://www.swbnola.org
Hours 8:00 am – 5 pm Monday-Friday
What to Expect:
To apply for an account with the Sewerage and Water Board: Call (504) 52-WATER (504 529-2837) and speak to a customer service representatives. In many cases, they can open an account over the phone. Visit one of the full service offices to meet with a representative. Fax Customer Service at (504) 585-2455 with your name, the address of the service to be opened, a daytime phone number, and your current mailing address. Write to Customer Service at:
625 Saint Joseph St. Rm 140
New Orleans, La 70165.
Include your name, the address of the service to be opened, a daytime phone number, and your current mailing address.
The following requirements must be met in order to obtain service: A deposit is usually required. The amount of the deposit is based on the size of the meter but may be waived or adjusted to reflect your previous payment history with the S&WB. Identification, such as a drivers license or Social Security card, must be shown. Confirmation of your identification helps us minimize fraud and nonpayment. Evidence that you are entitled to service at the location. A lease, act of sale, bills from other utilities, or similar documents confirm you are a resident or owner at the property.